Terms & Conditions.

Last Updated: December 1, 2016

These Terms of Service ("Terms") and our Privacy Policy - www.resolveng.com/privacy ("Privacy Policy") govern your use of Reolve.ng's (“RN”) website located at ("Site") www.resolveng.com and our issue resolution service accessible via our Site and our soon to be released mobile device application ("App"). To make these Terms easier to read, the Site, our services and App are collectively called the "Services."

By using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you don't agree, don't use the Services.

Changes to Terms or Services

We may modify the Terms at any time. If we do so, we'll let you know by posting the modified Terms on the Site or through other communications. If you continue to use the Services after we have posted modified Terms on the Site, you'll be bound by the modified Terms. If you don't agree to be bound by the modified Terms, then you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

Services

Via the Services, RN will try to resolve issues you have with third party vendors. You can communicate with us about an issue or problem (the "Issue") you are having with your third party vendor or service provider ("Vendor") via the functionality of the Services and we will diligently work with the Vendor to try to resolve the Issue and communicate the solution to you. By sending us a request to resolve your Issue, you are authorizing us to communicate with the Vendor, and to try to resolve the Issue on your behalf. In order to use the Services, you'll need to provide us with some personal information, as described in our Privacy Policy. In addition, you'll provide us with information related to the Issue upon our request (e.g. the confirmation number of the transaction you need help with or a copy of the email confirmation from the Vendor). We reserve the right to accept or decline your request to solve an Issue at any stage, in our sole discretion, and will communicate our decision in this regard to you within a reasonable timeframe. You represent and warrant that: (i) you have the right (either as yourself or as an authorized representative, if you are representing some other person or entity) to authorize us to resolve the Issue with the Vendor, and (ii) you are not using the Services for any unlawful purpose or illegal activities. Though we are confident and optimistic about our ability to resolve your Issues, we may not always be able to do so, your Issues may remain unresolved, and you will not hold us liable in this regard. You may pursue other remedies, including legal remedies, available to you against Vendors. We are not in any way responsible if your legal remedy against a Vendor is barred because you didn't take timely legal action.

Who May Use the Services

Eligibility

You may use the Services only if you are 18 years or older and are not barred from using the Services under applicable law.

Registration and Your Information

You don't need to create an account to use our Services. However, you may register with us by creating an account ("Account") via the Site or, if we so allow, through your account with certain third-party social networking services such as Facebook or Twitter (each, an "SNS Account"). If you choose the SNS Account option we'll create your Account by extracting from your SNS Account certain personal information that your privacy settings on the SNS Account permit us to access. You agree to keep your Account password private. You're responsible for all activities that occur under your Account, whether or not you know about them.

Feedback

We welcome feedback, comments and suggestions for improvements to the Services ("Feedback"). You can submit Feedback via contact form. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty- free, sub-licensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

Content and Content Rights

For purposes of these Terms: (i) "Content" means text, images, works of authorship of any kind, and information or other materials that made available through the Services; (ii) "User Content" means any Content that the users (including you) provide to us via the Services, including a description of the Issues you want resolved.

Content Ownership, Responsibility and Removal

Your User Content belongs to you. That said, RN and its licensors exclusively own all right, title and interest in and to the Services and Content, including all associated intellectual property rights. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Content.

Rights in User Content Granted by You

By making any User Content available through Services you hereby grant to Service a non-exclusive, transferable, sub-licensable, worldwide, royalty-free license to use, copy, modify (for formatting purposes only), and distribute copies of your User Content in connection with operating and providing the Services to you. You are solely responsible for all your User Content. You represent and warrant that: (i) you own or have rights to all your User Content and to grant us the rights therein under these Terms; and (ii) your User Content does not and will not will infringe, misappropriate or violate a third party's intellectual property rights, or rights of publicity, privacy or confidentiality, or result in the violation of any applicable law or regulation.

Trademarks

The logo is a trademark of RN. The Site and the App may reference third party trademarks or service marks, names or logos (collectively, “Third-Party Marks”), but such references are for identification purposes only and RT does not claim any ownership in, or any affiliation with, any Third-Party Mark appearing in the Site or the App.

Rights and Terms for Apps

Rights in App Granted by Service

Subject to your compliance with these Terms, Resolveng.com grants you a limited non-exclusive, non-transferable, non-sublicenseable license to download and install a copy of the App on a mobile device or computer that you own or control and to run such copy of the App solely for your own personal non- commercial purposes. You may not copy the App, except for making a reasonable number of copies for backup or archival purposes. Except as expressly permitted in these Terms, you may not: (i) copy, modify or create derivative works based on the App; (ii) distribute, transfer, sublicense, lease, lend or rent the App to any third party; or (iii) reverse engineer, decompile or disassemble the App. Service reserves all rights in and to the App not expressly granted to you under these Terms.

Don't Do Bad Things

You agree not to do any of the following:

Although we're not obligated to monitor access to or use of the Services or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Services and to ensure your compliance with these Terms and any applicable law. We reserve the right, to remove or disable access to any Content, at any time and without notice (for example, if we, consider any Content to be objectionable or in violation of these Terms, or some other reason). We have the right to investigate violations of these Terms or conduct that affects the Services.

Links to Third Party Websites or Resources

The Services and App may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content or product offerings from those websites.

Termination

We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You may cancel your Account at any time by sending an email to us at feedback@resolveng.com Upon any termination, discontinuation or cancellation of Services or your Account, the following provisions will survive, including, without limitation, Ownership provisions, Disclaimer provisions, Representations and warranties by you, Indemnity, Limitation of Liability, and Dispute Resolution.

Disclaimers

THE SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE OR ERROR-FREE BASIS, OR THAT THAT ANY OF YOUR ISSUE(S) WILL BE RESOLVED OR RESOLVED TO YOUR SATISFACTION. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OR OUR SERVICES.

Indemnity

You will indemnify, defend and hold harmless Resolveng.com and its officers, directors, employee and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to or use of the Services or Content, or (ii) your violation of these Terms.

Limitation of Liability

NEITHER RN NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SERVICE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT WILL OUR TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE LESSER OF, THE AMOUNTS YOU HAVE PAID TO US FOR USE OF THE SERVICES, OR FIFTY DOLLARS ($50).

Dispute Resolution

Governing Law

These Terms and any action related thereto will be governed by the laws of the State of California without regard to its conflict of laws provisions in the state and federal courts in Los Angeles County, California.

General Terms

These Terms constitute the entire and exclusive understanding and agreement between Resolveng.com and you regarding the Services, and these Terms supersede any and all prior oral or written understandings or agreements between Resolveng.com and you regarding the Services. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. We can freely assign or transfer these Terms without restriction; the Terms will bind and inure to the benefit of the parties, their successors and permitted assigns. Any notices or other communications provided by us under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. Resolveng.comʼs failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Contact Information

If you have any questions about these Terms or the Services, please contact Service at feedback@resolveng.com